Privacy Policy

1. Introduction: Our Commitment to Your Privacy

kas.jobsnesia.com (referred to as “the Website,” “we,” “us,” or “our”) is a digital platform dedicated to assisting individuals with their home exterior projects. Our services might include, but are not limited to, providing information, connecting users with service providers, offering project management tools, or showcasing design ideas related to home exteriors. In the course of providing these services, we inevitably collect certain information about our users.

Our commitment extends beyond merely complying with legal requirements; we strive to build a relationship of trust with our users. We believe that by clearly explaining our data practices, you can make informed decisions about the information you share with us. This Privacy Policy is a testament to that commitment, detailing the meticulous approach we take towards handling your personal data. We regularly review our data practices and update this policy to reflect any changes in our operations or in applicable laws.

2. Information We Collect

To provide our services effectively and enhance your experience on kas.jobsnesia.com, we collect various types of information, both directly from you and automatically as you interact with our website. The specific types of information collected are designed to be relevant and necessary for the purposes outlined in this policy.

2.1. Information You Provide Directly to Us

This category includes personal data you voluntarily submit to us when interacting with various features on our website. This data is essential for delivering the services you request.

• Contact Information: This includes your name, email address, phone number, and mailing address. For example, when you request a quote for a new roof, driveway paving, or landscaping project, we need your contact details to communicate with you, send proposals, or arrange site visits.
• Project Details and Specifications: Given our “Home Exterior” niche, we collect detailed information about your specific projects. This may include:
  • Type of Project: E.g., roofing replacement, siding installation, window upgrades, deck construction, fence repair, garden design, exterior painting.
  • Project Scope: Details like the size of the area, number of windows, estimated square footage for siding, or length of fencing.
  • Material Preferences: Your choices regarding materials (e.g., asphalt shingles, vinyl siding, composite decking, natural stone).
  • Budget Information: Your estimated budget for the project, which helps us connect you with appropriate service providers and solutions.
  • Desired Timeline: When you wish the project to start and be completed.
  • Property Information: Specifics about your home or property relevant to the exterior project, such as its age, existing conditions, or unique architectural features.
  • Photographs and Videos: You may upload images or videos of your current home exterior or inspiration photos to help us understand your needs better or to share with potential service providers for accurate quoting.
• Account Credentials: If you create an account on our website, we collect your username and password. This allows you to log in securely and access personalized features.
• Communications and Correspondence: Records of your interactions with us, including emails, chat messages, customer support inquiries, and feedback you provide. For instance, if you send an email asking for clarification on a service, we retain that correspondence.
• Surveys and Feedback: Information you provide when participating in surveys or leaving reviews about our services or about service providers accessed through our platform. This helps us to improve our offerings.
• Payment Information: If we facilitate payment for services or products, we may collect payment card details (card number, expiration date, CVV) or other financial information. However, this is typically processed by third-party payment processors (as detailed below), and we do not store sensitive payment card information on our servers.

2.2. Information Collected Automatically

As you navigate and interact with our website, we automatically collect certain data to improve your experience, analyze trends, and administer the site.

• Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This includes your Internet Protocol (IP) address, browser type and version, browser settings, operating system, pages you visit, the time and date of your visit, and the time spent on those pages.
• Usage Data: Information about how you use our website, such as clickstream data, pages viewed, features used, and search queries. For example, we might track which specific “roofing” guides you read or which “siding calculator” you utilize.
• Device Information: Details about the device you use to access our website, including device type (e.g., mobile, tablet, desktop), unique device identifiers, and mobile network information.
• Location Information: We may infer your general geographic location (e.g., city, state) from your IP address. With your consent, we may also collect more precise location data using GPS or other technologies if you access our services through a mobile application that requests such permissions. This is particularly relevant for connecting you with local service providers.
• Referral Source: The website or search engine that referred you to kas.jobsnesia.com.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities. More details about these technologies and how you can manage them are provided in Section 7.

2.3. Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources.

• Social Media Platforms: If you choose to log in or interact with our website through a social media account (e.g., Facebook, Google), we may receive certain information from that platform as authorized by you and the platform’s privacy settings (e.g., your public profile information, email address).
• Service Providers and Partners: If we work with partners who provide specific services (e.g., lead generation, advertising networks, analytics providers), they may share information with us that they have collected independently, subject to their own privacy policies. For example, an advertising partner might inform us that a user who clicked on our ad subsequently registered on our site.
• Publicly Available Sources: We may obtain information about you from publicly available databases or commercial data sources to enhance our understanding of our user base or to verify information you’ve provided.

3. How We Use Your Information

The information we collect is used for various purposes, all aimed at providing, maintaining, improving, and personalizing our services, as well as for security and legal compliance.

• To Provide and Maintain Our Services:
  • Processing your requests for information, quotes, or services related to home exterior projects.
  • Connecting you with relevant service providers, contractors, or suppliers within the “Home Exterior” niche, based on your project details and location.
  • Managing your account and providing customer support.
  • Facilitating communications between you and service providers.
  • Delivering specific features of our platform, such as project tracking tools or design visualizers.
• To Improve and Personalize Your Experience:
  • Analyzing usage patterns and trends to understand how users interact with our website and identify areas for improvement.
  • Personalizing content and recommendations based on your preferences, past projects, or browsing history (e.g., suggesting specific articles on “roofing materials” if you’ve been researching roofs).
  • Developing new features, services, and functionalities.
  • Conducting research and development to enhance our platform’s capabilities.
• For Communication Purposes:
  • Sending you important service-related announcements, updates, and notifications (e.g., status of your quote request, changes to our terms).
  • Responding to your inquiries, feedback, and support requests.
  • Sending marketing and promotional communications about our services, new features, special offers, or relevant products/services from our partners (with your consent where required). This may include newsletters, personalized advertisements, or surveys.
• For Security and Fraud Prevention:
  • Detecting, preventing, and investigating fraud, security breaches, and other prohibited or illegal activities.
  • Protecting the safety and security of our users and our platform.
  • Enforcing our Terms of Service and other policies.
• For Legal Compliance:
  • Complying with applicable laws, regulations, legal processes, or governmental requests.
  • Responding to subpoenas, court orders, or other legal demands.
  • Establishing, exercising, or defending our legal rights.
• For Business Operations and Analytics:
  • Performing internal analytics, reporting, and auditing.
  • Monitoring the effectiveness of our marketing campaigns.
  • Conducting statistical analysis to understand our user base.
• Aggregated and Anonymized Data: We may aggregate and/or anonymize data collected to generate statistical or demographic information. This data cannot reasonably be used to identify you and may be used for various business purposes, including research, analysis, and improving our services. For example, we might analyze the percentage of users in a particular region interested in “solar panel installation.”

4. Legal Basis for Processing Your Information (for GDPR and similar regulations)

For users in the European Union (EU) or other regions with similar data protection laws, we process your personal data based on specific legal grounds:

• Contractual Necessity: We process your data where it is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract. This includes, for example, collecting your project specifications to fulfill a quote request or managing your account login.
• Consent: We may process your data based on your explicit consent for specific purposes. For example, we will obtain your consent before sending you marketing communications or using certain types of cookies (non-essential ones). You have the right to withdraw your consent at any time.
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests or those of a third party, provided that these interests do not override your fundamental rights and freedoms. Our legitimate interests include:
  • Improving our services and user experience.
  • Understanding how our website is used.
  • Communicating with you about our services.
  • Protecting our legal rights and interests.
  • Preventing fraud and ensuring the security of our website.
  • Personalizing our services and marketing efforts.
  • This processing is always conducted after a careful balancing test to ensure your interests are protected.
• Legal Obligation: We may process your data where it is necessary for compliance with a legal obligation to which we are subject. This could include, for example, responding to legal requests from authorities or maintaining records for tax purposes.
• Vital Interests: In rare circumstances, we may process your data to protect your vital interests or those of another person (e.g., in emergencies).

5. How We Share Your Information

We understand that sharing your personal information requires trust. We share your data only in specific circumstances and with carefully selected third parties, ensuring that appropriate safeguards are in place.

• With Service Providers and Contractors: The core of kas.jobsnesia.com’s service often involves connecting you with home exterior professionals. When you request a quote or project assistance, your relevant project details and contact information (e.g., name, phone number, email, address, project type, photos) will be shared with the specific service providers or contractors who can fulfill your request. These are independent entities, and their use of your information is governed by their own privacy policies. We encourage you to review their policies.
• With Third-Party Service Providers: We engage various third-party companies and individuals to perform functions on our behalf. These “processors” only have access to the personal information needed to perform their functions and are contractually obligated not to use it for any other purpose. Examples include:
  • Hosting Providers: For storing our website data and serving content (e.g., AWS, Azure, Google Cloud).
  • Payment Processors: If we handle financial transactions, these secure third parties process your payment information directly (e.g., Stripe, PayPal).
  • Analytics Providers: For monitoring and analyzing website usage (e.g., Google Analytics).
  • Customer Relationship Management (CRM) Systems: For managing customer interactions and communications.
  • Email Marketing Platforms: For sending newsletters and promotional emails (e.g., Mailchimp, SendGrid).
  • IT Support and Maintenance: For addressing technical issues and maintaining our systems.
  • Cloud Storage Providers: For securely storing documents and files.
  • Advertising and Marketing Partners: For managing and delivering advertisements (see Section 7).
• Business Transfers: In the event that kas.jobsnesia.com undergoes a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
• Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). This includes complying with national security or law enforcement requirements.
• Protection of Rights and Safety: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• With Your Consent: We may share your information with other third parties not described above when we have your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for various purposes, including industry analysis, demographic profiling, research, and marketing. This information does not constitute personal data. For example, we might share statistics on the most popular “siding materials” across a specific city.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise retention period depends on the type of data, the purpose of processing, and legal or operational needs.

• Account Information: We retain your account information for as long as your account is active to provide you with services and access to your project history. If you close your account, we may retain some information for a limited period to comply with legal obligations, resolve disputes, or enforce our agreements.
• Project and Communication Data: Information related to your home exterior projects (e.g., quotes, messages with contractors, project details) is retained for a period necessary to complete the project, provide post-service support, and for our legitimate business interests, such as improving our services and maintaining records. This period often extends beyond project completion to allow for warranty queries, historical reference, or future project planning.
• Marketing Communications: If you have opted in to receive marketing communications, we will retain your contact information for marketing purposes until you unsubscribe or withdraw your consent.
• Legal Obligations: Information may be retained for longer periods if required by law or to respond to legal requests, establish or defend legal claims, or for auditing purposes.
• Anonymized Data: Data that has been aggregated or anonymized may be retained indefinitely, as it no longer identifies an individual.

When personal information is no longer required for the purposes for which it was collected, we ensure it is either securely deleted or anonymized in a manner that prevents its re-identification.

7. Cookies and Other Tracking Technologies

Like many websites, kas.jobsnesia.com uses cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts.

7.1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.

• Session Cookies: These are temporary cookies that remain in your browser’s cookie file until you leave the site. They are essential for navigating the site and using its features effectively (e.g., remembering items in a shopping cart).
• Persistent Cookies: These cookies remain in your browser’s cookie file for a longer period (the duration depends on the specific cookie and your browser settings). They remember your preferences and actions across multiple visits, making your experience more convenient (e.g., remembering your login details or language preference).
• First-Party Cookies: These cookies are set by the website you are visiting (kas.jobsnesia.com).
• Third-Party Cookies: These cookies are set by a domain other than the website you are visiting. This often occurs when a website incorporates elements from other sites, such as ads, images, or social media plugins.

7.2. How We Use Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Strictly Necessary Cookies: These are essential for the operation of our website, enabling core functionalities like secure login, account management, and accessing protected areas of the site. Without these cookies, the website may not function correctly.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, average time spent on pages, and if they receive error messages. This information is used to understand and improve our website’s performance and user experience. We use tools like Google Analytics for this purpose.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.
• Advertising and Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers. This means that after you have visited our website, you may see advertisements about our services or similar content on other websites (retargeting).

7.3. Your Choices Regarding Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. You can typically:

• Manage Browser Settings: Adjust your browser settings to refuse some or all cookies. (e.g., Chrome: Settings > Privacy and security > Site Settings > Cookies and site data; Firefox: Options > Privacy & Security > Cookies and Site Data).
• Opt-Out of Specific Advertising Networks: Many advertising networks offer you a way to opt out of targeted advertising. You can visit the Digital Advertising Alliance’s (DAA) Consumer Choice Page (http://www.aboutads.info/choices/) or the Network Advertising Initiative’s (NAI) Opt-Out Page (http://optout.networkadvertising.org/) to learn more.
• Google Analytics Opt-Out: To prevent your data from being used by Google Analytics, you can install the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout).
• Cookie Consent Tool: We may implement a cookie consent banner on our website allowing you to accept or reject certain types of cookies (e.g., non-essential cookies) when you first visit our site.

Please note that removing or blocking cookies can impact your user experience and certain features of our website may not function correctly.

8. Data Security

The security of your personal information is a top priority for us. We implement a variety of technical and organizational security measures designed to protect your data from unauthorized access, use, alteration, and disclosure.

• Encryption: We use Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption technology to protect data transmitted between your browser and our servers. This ensures that information like your login credentials, project details, and communications are encrypted during transmission.
• Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need to access it. We implement strict access control policies, including multi-factor authentication where appropriate.
• Physical Security: Our servers and data centers are hosted in secure facilities with physical access controls, surveillance, and environmental monitoring.
• Regular Security Audits and Vulnerability Assessments: We regularly review our security practices and conduct vulnerability assessments and penetration testing to identify and address potential weaknesses in our systems.
• Employee Training: Our employees receive regular training on data privacy and security best practices to ensure they understand their responsibilities in handling personal information.
• Incident Response Plan: We have a comprehensive incident response plan in place to address potential data breaches or security incidents promptly and effectively, including notification procedures as required by law.
• Data Minimization: We strive to collect only the personal data that is necessary for the purposes outlined in this policy, thereby minimizing the risk associated with data storage.

While we implement robust security measures, it’s important to understand that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You also play a role in protecting your data; we encourage you to use strong, unique passwords for your account and to keep your login credentials confidential.

9. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as the General Data Protection Regulation (GDPR) in the EU or the California Consumer Privacy Act (CCPA) in California), you may have specific rights regarding your personal information. We are committed to facilitating the exercise of these rights.

9.1. General Data Protection Regulation (GDPR) Rights (for EU/EEA users)

If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights:

• The Right to Access: You have the right to request a copy of the personal data we hold about you. This includes requesting information about the categories of data we process, the purposes of processing, the categories of recipients, and the retention period.
• The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. If you believe any of your information is incorrect, please contact us.
• The Right to Erasure (“Right to Be Forgotten”): In certain circumstances, you have the right to request the deletion of your personal data. This applies if the data is no longer necessary for the purposes for which it was collected, if you withdraw consent, or if the data has been unlawfully processed. Please note that we may be required to retain some information for legal obligations or legitimate business purposes.
• The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data, the processing is unlawful, or we no longer need the data but you need it for legal claims.
• The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible. This right applies to data processed by automated means based on your consent or a contract.
• The Right to Object: You have the right to object to the processing of your personal data if we are processing it based on legitimate interests or for direct marketing purposes. If you object to direct marketing, we will cease processing your data for that purpose.
• The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless it is necessary for entering into or performing a contract, authorized by law, or based on your explicit consent.

9.2. California Consumer Privacy Act (CCPA) Rights (for California Consumers)

If you are a California resident, you may have the following rights under the CCPA:

• The Right to Know: You have the right to request that a business disclose what personal information it collects, uses, discloses, and sells.
• The Right to Delete: You have the right to request the deletion of personal information collected about you, subject to certain exceptions.
• The Right to Opt-Out of Sale: If a business sells personal information, you have the right to opt-out of the sale of your personal information. (Note: kas.jobsnesia.com does not “sell” personal information in the traditional sense, but sharing with advertising partners for targeted ads might be considered a “sale” under CCPA. Please see Section 7 regarding your choices for advertising cookies.)
• The Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

9.3. How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact details provided in Section 13 of this Privacy Policy.

• We will respond to legitimate requests within one month (30 days) from the date of receiving the request. If the request is complex or numerous, it may take longer, in which case we will inform you and keep you updated.
• We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
• We will make reasonable efforts to fulfill your request in accordance with applicable laws. In some cases, we may be unable to fulfill your request, such as if it conflicts with legal obligations or if it would compromise the privacy of others. We will inform you of the reasons for any such inability.

9.4. Right to Lodge a Complaint

If you are an EU/EEA resident, you have the right to lodge a complaint with a supervisory authority (data protection authority) in the Member State of your habitual residence, place of work, or where the alleged infringement of the GDPR occurred.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Specifically, as kas.jobsnesia.com is headquartered and operates from a specific location (which for the purpose of this policy would be inferred from the .com domain and company name, typically Indonesia or a global reach due to the nature of the internet), and our service providers may be located globally, your data may be transferred to and processed in countries outside of your own.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information. This includes, where applicable, implementing appropriate safeguards such as:

• Standard Contractual Clauses (SCCs): Implementing the European Commission’s Standard Contractual Clauses for the transfer of personal data to third countries.
• Adequacy Decisions: Relying on adequacy decisions made by the European Commission, which recognize that a non-EU country offers an adequate level of data protection.
• Consent: Obtaining your explicit consent for specific transfers, where appropriate and subject to conditions.

By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than those of your country.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under the age of 13 without verifiable parental consent, we will take steps to promptly remove that information from our servers.

If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us at [email protected] so we can take appropriate action. For users in certain jurisdictions (e.g., some parts of the EU), the minimum age for valid consent may be higher (e.g., 16 years old). We comply with all applicable age restrictions.

12. Links to Other Websites

Our website may contain links to other websites that are not operated by us. For example, we might link to a manufacturer’s website for specific exterior materials or to a service provider’s portfolio site. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Our Privacy Policy applies solely to information collected by kas.jobsnesia.com.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

For significant changes, we may also provide more prominent notice, such as by sending an email notification to registered users or placing a prominent notice on our website homepage. Your continued use of the website after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are here to help and committed to addressing your inquiries promptly and thoroughly.

Email: [email protected]